Terms & Conditions

Last updated: March 1, 2025

Please read these Terms and Conditions carefully before using the Grey Ridge Coffee website or placing an order. These terms govern your use of our website, products, and services. Grey Ridge Coffee is a Manitoba-based coffee roaster serving individual customers and wholesale accounts across Southwest Manitoba and Canada.

1. Acceptance of Terms

By accessing or using the Grey Ridge Coffee website and placing orders with us, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. We reserve the right to update these terms at any time, and continued use of our site following any changes constitutes your acceptance.

2. Products and Pricing

Grey Ridge Coffee makes every effort to accurately display product descriptions, images, and pricing on our website. We reserve the right to:

  • Modify or discontinue any product at any time
  • Correct pricing errors at our discretion
  • Limit quantities on any product
  • Update product descriptions and images without notice

All prices are listed in Canadian dollars and are subject to applicable taxes. Wholesale pricing is determined separately and communicated directly with account holders.

3. Orders and Payment

When you place an order with Grey Ridge Coffee, you confirm that:

  • You are of legal age in your province or territory
  • The information you provide is accurate and complete
  • You are authorized to use the payment method provided

We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, product unavailability, or suspected fraud. Payment is processed securely through our third-party payment provider.

4. Shipping and Delivery

Grey Ridge Coffee ships across Canada and delivers locally throughout Southwest Manitoba. Shipping timelines are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather conditions, or events outside our control. For wholesale accounts, delivery schedules are arranged directly between Grey Ridge Coffee and the account holder.

5. Wholesale Accounts

Wholesale accounts are subject to the following conditions:

  • A minimum order of 10 lbs per month is required to maintain an active wholesale account
  • Equipment provided by Grey Ridge Coffee remains the property of Grey Ridge Coffee for the duration of the account
  • Equipment must be returned in good condition upon account termination
  • Grey Ridge Coffee reserves the right to terminate a wholesale account with reasonable notice

6. Intellectual Property

All content on the Grey Ridge Coffee website — including text, images, logos, graphics, and branding — is the property of Grey Ridge Coffee and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without prior written permission from Grey Ridge Coffee.

7. Limitation of Liability

Grey Ridge Coffee shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim related to a purchase shall not exceed the amount paid for the product in question. We do not guarantee that our website will be error-free, uninterrupted, or free of viruses.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Manitoba.

9. Changes to These Terms

Grey Ridge Coffee reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. It is your responsibility to review these terms periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

Questions About These Terms?

📧 greyridgecoffee@gmail.com

📍 Serving Southwest Manitoba